Your privacy is of great importance to Akoestiekspecialist .V. We therefore comply with the relevant laws and regulations on privacy, including the General Data Protection Regulation. This means that we:

• Clearly define our purposes before we process your personal data, through this privacy statement;
• Store as little personal data as possible and only the data necessary for our purposes.
• Obtain explicit consent for the processing of your personal data, should consent be required.
• Take necessary security measures To protect your personal data. We also impose these obligations on parties who process personal data for us.
• Respecting your rights, such as the right to access, correct or delete your personal data processed with us.

Your data is safe with us and we will always use it appropriately. In this privacy statement, we explain what we do with the information we learn about you onakoestiekspecialist

If you have any questions or would like to know exactly what information we keep about you, please contact Akoestiekspecialist .V..

Certain areas of our web store allow you to register. You must then provide information about yourself and choose a username. This will create an account, which you can use to log in with that username and a password of your choosing.

For this purpose, we use your name and address, telephone number and e-mail address. We do this based on your consent. We keep this information until you cancel the account.

We store this information so you don't have to fill it out over and over again and so we can more easily contact you when needed at the web store. You can update via your account information whenever you want.

When you place an order with us, we use your personal data to handle it properly. We may then give your personal data to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company.

For this we use your name and address, telephone number, billing address and e-mail address. We need these because of the contract we make with you. We keep this information until your order is completed. We store certain customer data for longer in connection with the legal tax retention obligation.

Disclosure to Third Parties
We cooperate with certain companies, which may receive your personal data mentioned above from us.

For order fulfillment we cooperate with:

• Our payment provider Multisafepay
• Our postal company PostNL, DHL, DPD, GLS and UPS

We have a newsletter and you will be added to the list of subscribers only with your permission. In the newsletter you will read news, tips and information about our products and services.

We use your e-mail address for this purpose. We do this based on your consent. We keep this information until you cancel the subscription.

You can unsubscribe from the newsletter at any time. Every newsletter contains an unsubscribe link.

Disclosure to Third Parties
We cooperate with certain companies, which may receive your personal data mentioned above from us.

To handle newsletters, we partner with:

• MailChimp

The contact form allows you to ask us questions or make requests.

For this purpose, we use your name and address, telephone number and e-mail address. We do this based on your consent. We keep this information until we are sure you are satisfied with our response.

We would like to send you advertising about offers and new products or services. We do this:

• by email
• via social media

You may object to this advertising at any time. Each e-mail contains an unsubscribe link. You can block us or use the unsubscribe option. Through your account, you can also communicate this.

Sometimes it is necessary for our online storeakoestiekspecialist to determine your location. For this service, we use the navigation and location software on your phone, tablet, or computer. We have no control over what the creators of this software (such as Google or Apple) do with it. Therefore, always read their privacy statements as well.

Our web store displays general advertisements. In doing so, we do not keep any personal data, so we do not find out if you like them.

With the exception of the parties mentioned above, we do not give your personal data to other companies or institutions under any circumstances, except if we are required to do so by law (for example, if the police demand it in case of suspicion of a crime).

We keep statistics on the use of our web store. Social media buttons are included in our webshop. With these, the operators of these services collect your personal data.

Our online store uses cookies. Cookies are small files where we can store information so you don't have to fill it in again and again. But they also allow us to see that you are visiting us again.

When you visit our online store for the first time, we will display a message explaining cookies. Here we will ask for your agreement to the use of these cookies. You can disable the placing of cookies through your browser, but some things of our web store will then no longer work properly. We have made agreements with other companies that place cookies. However, we do not have full control over what they do with the cookies. Please read their privacy statement.

We use Google Analytics to track how visitors use our online store. We have a processing agreement with Google. This contains strict agreements about what they are allowed to track. We allow Google to use the obtained Analytics information for other Google services.

Personal data security is very important to us. We ensure that your data is properly secured with us. We constantly adjust security and pay close attention to what can go wrong.

When our online store changes, we naturally have to update the privacy statement as well. So always note the date above and check regularly for new versions. We will do our best to communicate changes to you.

If you have any questions or want to know what personal data we hold about you, you can always contact us. Please see the contact information below.

You have the following rights to:

• Inspection: you have the right to inspect the personal data we process about you.
• Rectification: you have the right to correct or supplement the personal data we process about you if it is inaccurate or incomplete.
• Objection: you can object to the processing of your personal data and to direct marketing.
• Deletion: you can request us to delete your personal data.
• Data portability: if it is technically possible, you have the right to have the personal data we process about you transferred to a third party.
• Restriction of processing: in some cases, you may request that we restrict the processing of your personal data (temporarily or otherwise) which means that we process less of your data.

With your request, we may ask you to identify yourself by enclosing a valid form of identification to ensure that you are the correct person to whom the personal data belongs. It is important that you shield your BSN and passport photograph when doing so.

In principle, we will comply with your request within 30 days. However, this deadline may be extended for reasons related to the specific rights of data subjects or the complexity of the request. If we extend this deadline, we will notify you in a timely manner.

If you feel that we are not helping you in the right way, you have the right to file a complaint with the regulator. This is called the Personal Data Authority.